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Sunshine in the Cloud — How UCaaS and Cloud IT Services Can Benefit Your Business

Posted by Keith Lopez on Jul 6, 2018, 3:25:53 PM

Recently, Interactive Telecom Services has explored hot-button topics in the telecommunications world — like SD-WAN and mergers and acquisitions — and how ITS can help you navigate and realize these spiffy services’ fullest potentials.


Now we’ll delve into UCaaS, or Unified Communication as a Service — a cloud service that can benefit and boom your business because of its cost minimization, efficiency maximization, and automatic updates. This trifecta has made it accessible for small and businesses alike, with more and more taking note of the service’s versatile uses and benefits.


UCaaS has been on the upward slope, riding the world’s digital gold rush and cloud IT wave — it was recently reported by No Jitter that “a surprising 80% to 90% of respondents in all industry verticals are already using a cloud communications provider. Digging deeper into the data we see that 54% of those using a cloud provider have moved part or all of their enterprise telephony solutions to the cloud and another 31% plan to do so in the next couple of years.”


Cloud services like this are desirable and popular because they allow companies to switch from a capital investment to an operating cost model, letting businesses efficiently increase or decrease consumption without the need for capital. As technology’s pace rapidly increases and cloud services become more ubiquitous, it may be in your company’s best interest to consider UCaaS sooner rather than later.


But what if your company has been comfortable with its on-premises communications platform but is looking to expand? You wouldn’t be alone — many businesses are embracing new communications trends and switching over to UCaaS. As more and more employees work from home, for example, UCaaS makes it simpler for such workers to stay connected and remain on network.


And if you are looking to grow your business, UCaaS may be the wisest choice given its rich scalability — businesses can add or delete users as internal staffing evolves, and new equipment is easily supplied by the cloud provider. Cloud services also make operating expenses more predictable: when businesses employ on-site systems, operating expenses are volatile. System crashes and outages can occur spontaneously, catapulting you into crisis. Your company takes a financial hit in repairs, plus the time and labor needed to resolve the issue at hand. Meanwhile, a UCaaS distributor is responsible for core systems which are hosted in the cloud, allowing you and your IT team to not worry about any maintenance or upkeep.


There’s more than a silver lining in any Cloud service, but still not convinced that UCaaS is right for you? Wondering about such a system’s other myriad benefits? Let’s get in touch — we’re here to map out the options so you don’t have to waste time worrying about the details. Give us a call, and we’ll take it from there.

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